Privacy Policy Statement

We value your privacy. This statement outlines the personal information we collect, how it is used, and your rights as prescribed under Australian regulations.

Information We Collect

We gather various types of personal data necessary to provide tailored advice and services.

• Contact details including name, address, phone number, and email.
• Any information you share during direct consultations or form submissions.
• Information about site usage, collected via analytics and cookies.
• Your preferences and communication choices for improved experience.

How Information Is Used

Your data is used to deliver, personalise, and improve our services while ensuring your privacy is respected.

• Answering your enquiries or arranging requested sessions and follow-ups.
• Improving site performance and adapting content to user needs.
• Fulfilling obligations as required by law or regulation.
• Providing you with analytical reviews or guidance, if relevant.

Legal Basis for Collection

Personal information is processed according to Australian privacy law and, where applicable, your consent.

Our primary grounds are user consent for direct communication and compliance with regulatory requirements for all operational data.

Information Sharing

We do not sell your data. Information is only shared when necessary, in limited situations.

• To service providers who help us deliver consultations or maintain our technology, bound by confidentiality.
• Where sharing is legally required due to regulatory or court orders.
• If necessary to protect property, rights, or public safety as allowed by law.

Data Security

Safeguarding your information is vital. We employ strict measures to prevent unauthorised access, ensure confidentiality, and secure data transmission. Despite efforts, no method is guaranteed against all risks, but we promptly address any concerns.

Your Rights

Australian law provides you with rights regarding your information.

• Request access to, or correction of, your personal information.
• Withdraw consent for certain uses, subject to limitations under law.
• Request data deletion or restrict certain processing activities.
• Lodge a complaint with the OAIC if you have privacy concerns.

Cookies Statement

Cookies help analyse site use and enhance user experience. You can manage cookie preferences in your browser settings as described in our Cookie Policy.

Cookie policy Cookie policy

Contact Us

For further details or to exercise your privacy rights, please get in touch with our team.

Policy Updates and Changes

We may revise this Policy periodically. All updates will be noted clearly for your review. Please revisit this page to remain informed.